CLAIM PROCESS

1. Report the accident or theft to the Police immediately
2. Report the accident to CIC as soon as possible.
3. Do Not Accept liability in case of an accident
4. Call CIC if you need to tow the vehicle from the scene of the accident (for comprehensive insurance only)
5. Complete and return a claim form obtainable in all our offices and website.
6. Attach the Police Abstract and a copy of the driving license of the person who was driving the vehicle at the time of the accident or loss.
7. Arrange inspection of the damaged vehicle
8. Cooperate with any appointed third party (Investigator or Assessor)

REQUIRED DOCUMENTS

1. Completed Claim form
2. Copy of the diving license for the person driving the vehicle during the accident
3. Police Report Abstract

CLAIM PROCESS

1. Report to the police immediately and obtain a police abstract
2. Report the loss to CIC immediately through the given emergency or toll-free numbers
3. Complete and return a claim form obtainable in all our offices and web site giving the replacement cost of lost property
4. Attach a statement from a watchman/guard or any witnesses

REQUIRED DOCUMENTS

1. Claim form
2. Inventory of loss
3. Incident report
4. Police Report abstract
5. Replacement or Repair quotations

CLAIM PROCESS

1. Report the accident to CIC as soon as possible in writing.
2. Complete and return a claim form obtainable in all our offices and web site
3. Attach police Report abstract if it was a road traffic accident or assault
4. Attach copy of death certificate if the accident was fatal
5. Attach copies of pay slips for the previous 12 months before the accident

REQUIRED DOCUMENTS

1. Claim Form
2. Medical Report
3. Annual earnings 12 months prior to accident (certified by employer)
4. Date of resuming duties
5. Invoices for medical expenses
6. Death report (in case of death claim)
7. Police report (in case of RTA)

CLAIM PROCESS

1. A client will first notify us in the event of death, accident, or diagnosis of a critical illness.
2. In the event of an incident leading to a claim.
   Notification can be done through email lifecare@cic.co.ke or WhatsApp
3. Once notification is received, the client will be advised on the forms that need to be filled. (You can download the forms below)
4. Once the documents are received, they will be analyzed and communication to the client will be done
5. Once all documents have been analyzed and found to be in order, the claim will be processed, and a discharge voucher will be provided to the claimant.
6. Payment of the claim will then follow

REQUIRED DOCUMENTS

The required documents are dependent on the type of claim.

The forms have all the necessary documents needed clearly indicated on them. It’s also important to note that further documentation can be requested when the need arises.

CLAIM PROCESS

1. Report the accident to CIC As soon as possible in writing
2. Complete and return a claim form obtainable in all our offices and website
3. Attach doctor’s prescription and medical bills receipts
4. Obtained WC forms 1 to 6 from labour office
5. Attach police abstract if it was a road traffic accident or assault

REQUIRED DOCUMENTS

1. WC forms 1 to 6
2. WC forms 1. 6 and 6A (in case of death.)