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Make a claim fast and easy
with just a few steps.

File a ClaimLearn More

To make a claim, please click on the relevant link and read through and download the claim form.
Fill in the claim form and forward it to us along with the required documents.

CLAIM PROCESS

  1. Report the accident or theft to the Police immediately
  2. Report the accident to CIC as soon as possible.
  3. Do Not Accept liability in case of an accident
  4. Call CIC if you need to tow the vehicle from the scene of the accident (for comprehensive insurance only)
  5. Complete and return a claim form obtainable in all our offices and website.
  6. Attach the Police Abstract and a copy of the driving license of the person who was driving the vehicle at the time of the accident or loss.
  7. Arrange inspection of the damaged vehicle
  8. Cooperate with any appointed third party (Investigator or Assessor)
Download motor claims form
Download

REQUIRED DOCUMENTS

  1. Completed Claim form
  2. Copy of the diving license for the person driving the vehicle during the accident
  3. Police Report Abstract

CLAIM PROCESS

  1. Report to the police immediately and obtain a police abstract
  2. Report the loss to CIC immediately through the given emergency or toll-free numbers
  3. Complete and return a claim form obtainable in all our offices and web site giving the replacement cost of lost property
  4. Attach a statement from a watchman/guard or any witnesses
Download fire & theft claims form
Download

REQUIRED DOCUMENTS

  1. Claim form
  2. Inventory of loss
  3. Incident report
  4. Police Report abstract
  5. Replacement or Repair quotations

CLAIM PROCESS

  1. Report the accident to CIC as soon as possible in writing.
  2. Complete and return a claim form obtainable in all our offices and web site
  3. Attach police Report abstract if it was a road traffic accident or assault
  4. Attach copy of death certificate if the accident was fatal
  5. Attach copies of pay slips for the previous 12 months before the accident
Download personal/group accident claims form
Download

REQUIRED DOCUMENTS

  1. Claim Form
  2. Medical Report
  3. Annual earnings 12 months prior to accident (certified by employer)
  4. Date of resuming duties
  5. Invoices for medical expenses
  6. Death report (in case of death claim)
  7. Police report (in case of RTA)

ACADEMIA/INVEST PLAN/SMART SAVER

CLAIMS PROCESS

  1. Claims should be notified by the insureds to CIC offices through direct, email or telephone.
  2. Complete the claim form that is provided by the Claims officer.
  3. Submit all necessary documentation requested by CIC insurance.

REQUIRED DOCUMENTS

  1. Duly completed claim form.
  2. Copy of ID.
  3. Bank account details.

GROUP LIFE PRODUCT : GROUP FUNERAL

CLAIMS PROCESS

  1. Claims should be notified by the insureds to CIC offices through direct, email or telephone within six months.
  2. Complete the claim form.
  3. CIC will acknowledge receipt within 12 hrs.
  4. Submit all necessary documentation requested by CIC insurance.
  5. Claims discharge voucher will be issued after receiving all necessary documentation.
  6. CIC will issue the payment within 48 hrs after receiving discharge voucher.

REQUIRED DOCUMENTS

  1. Duly completed claim form.
  2. Original death certificate/stamped letter from the group village headman.
  3. Copy of ID card.
  4. Doctors medical report.
  5. Police abstract in case of unnatural death.

GROUP LIFE PRODUCT : EMPLOYEE GROUP LIFE

CLAIMS PROCESS

  1. Claims should be notified by the insureds to CIC offices through direct, email or telephone within six months.
  2. Complete the claim form.
  3. CIC will acknowledge receipt within 5 working days.
  4. Submit all necessary documentation requested by CIC insurance.
  5. Claims discharge voucher will be issued after receiving all necessary documentation.
  6. CIC will issue the payment within 48 hrs after receiving discharge voucher.

REQUIRED DOCUMENTS

  1. Duly completed claim form.
  2. Original death certificate/stamped letter from the group village headman.
  3. Copy of ID card.
  4. Doctors medical report.
  5. Police abstract in case of unnatural death.

GROUP LIFE PRODUCT : GROUP CREDIT

CLAIMS PROCESS

  1. Claims should be notified by the insureds to CIC offices through direct, email or telephone within six months.
  2. Complete the claim form.
  3. CIC will acknowledge receipt within 5 working days.
  4. Submit all necessary documentation requested by CIC insurance.
  5. Claims discharge voucher will be issued after receiving all necessary documentation.
  6. CIC will issue the payment within 48 hrs after receiving discharge voucher.

REQUIRED DOCUMENTS

  1. Duly completed claim form.
  2. Original death certificate.
  3. Copy of ID card for the principal and claimant.
  4. Doctors medical report in case of Total permanent Disability or Critical illness.
  5. Police abstract in case of unnatural death.
  6. Account statement for the disbursed/claimed loan.
  7.  Sufficient documentary evidence in case of retrenchment.

Death Claim Requirement(For Family Life Plan/Last Expense Claims, only requirements 1-6 are applicable)

  1. Copy of ID and Beneficiary (Original & Copy)
  2. Copy of ID of Policy Holder (Original & Copy)
  3. Burial Permit (Original & Copy)
  4. Certificate of Identity
  5. Certificate of Attending Physician
  6. Police Abstract if an accident is involved (Original & copy)
  7. Copy of ATM card of the claimant
  8. Death certificate (Orginal & Copy)
  9. The Original Policy Document (If lost Provide affidavit)
  10. Post mortem report (Original & Copy)
  11. Copy of Recent Pay slip of Policyholder (Checkoff)
Death claim form
Download
Certificate of attending physician
Download
Certificate of identity
Download
Critical illness claim form
Download

 Personal Accident Claims (Requirement for loss of weekly income/Medical Expenses Reimbursement)

  1. Doctors Report
  2. Police Abstract/P3 Form
  3. Copy of Identity Card
  4. Original ETR Receipts (Medical Reimbursements)
  5. Copy of recent payslip (Checkoff Payments Only)
  6. Proof of Bank details (e.g Copy of ATM)
Download personal accident claims form
Download

CLAIM PROCESS

  1. Report the accident to CIC As soon as possible in writing
  2. Complete and return a claim form obtainable in all our offices and website
  3. Attach doctor’s prescription and medical bills receipts
  4. Obtained WC forms 1 to 6 from labour office
  5. Attach police abstract if it was a road traffic accident or assault

REQUIRED DOCUMENTS

  1. WC forms 1 to 6
  2. WC forms 1. 6 and 6A (in case of death.)

Submit your claim

Please upload the duly filled form(s) together with all required documents as stipulated under the claims process section.

1 Step 1
Kindly fill in the form below
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